Contact

COVID-19 / NFORMATION FOR OUR CUSTOMERS - CONTACT NUMBERS


Dear Customers,

The health situation caused by the  COVID-19 epidemic has obliged us to take the exceptional precaution of closing our offices to the public for an indefinite period from Monday 16 March 2020. Continuity of energy distribution is guaranteed, as are all administrative activities, via e-mail or telephone.
 
Information will be posted on our website when the agency reopens. Please find the contact numbers for our agents below:
 
Name Function Tel
Eric Imbert Technical Director 92 05 05 04
Laurent Hirt Head of the Works Department 92 05 05 71
Laurent Andrea Head of the Instrument and Control Department 92 05 05 07
Sylvie Nigioni Management Secretary’s Office 92 05 05 03
Pierfranck Pelacchi Commercial Director 92 05 05 68
Géraldine Dasnieres de Veigy Head of the Customer Relations Department 92 05 66 44
Christelle Amato Billing and Collection 92 05 05 41
Oliver Richardson Billing and Collection 92 05 05 21
Stéphane Giuria Marketing Department / Contracts 92 05 05 48
Jessica Huet Marketing Department / Contracts 92 05 05 57
Carine Lopez Marketing Department / Contracts 92 05 05 43
Kévin Demelas Marketing Department / Contracts 92 05 46 86
Karine Flanet Marketing Department /  Marketing, Commercial Offers 92 05 46 08
Pierre Weill Head of the Technical-Marketing Department 06 80 86 67 60
Alain Leteve Internal Connections Manager 06 43 91 81 35
Nicolas Zbinden Customer Intervention Unit Manager 06 43 91 70 38
Philippe Valayer Metering Unit Manager 06 43 91 71 07
Michel Nocentini Customer Interventions 92 05 05 45

If you have any questions, please go to our Customer Area. 

Thank you for your understanding.

How to get to the SMEG?

Adress and opening hours:

Société Monégasque de l’Electricité et du Gaz

    Head office address : 10 avenue de Fontvieille - Monaco

    Postal address : BP 633 - 98013 MONACO Cedex

 

Our offices are opened Monday to Friday from 9am to 5pm.

We are available to answer your queries at (+377) 92 05 05 00

 

You can also reach us by leaving a message 24 hours a day.

Fax message: +377 92 05 05 92                  

E-mail : smeg@smeg.mc

 

Customer relations department (+377) 92 05 66 44 or by e-mail : commercial@smeg.mc

 

Emergency number:

In case of gas or power failure:

Having checked that your installation is not defective, call our emergency number, SMEG is available 24 hours a day, to help you restore your energy supply.


An emergency phone service is manned 24 hours a day and 7 days a week

(+377) 92 05 05 05

(All calls are recorded)