Your bill
The bill is drawn up according to the rate chosen when the subscription was taken out or last modified.
Your bill in detail :
Meter reading
Electricity meter reading
The new Nexio electricity meters are read remotely.
Gas meter reading
Gas meters are read on site every 3 months. Most gas meters in the Principality are located outside homes, so you do not need to be present. However, if your meter is located inside your home, your presence is required.
What happens if you're away and your meter is inside your home?
If you are away when our meter reader visits, you can take your own meter reading and report it directly by :
- phone: 92 05 05 14
- e-mail: releve@smeg.mc
However, a reading must be taken by us at least once a year.
For further information, contact our Customer Relations Department
Payment method, direct debit:
With this payment method, you no longer have to write a cheque, fill in an envelope or look for a stamp.
How it works: You receive your quarterly bill, and the amount is automatically debited from your bank or post office account.You can request cancellation at any time. Two out of three customers have already adopted this payment method.
No more worries:
- No more deadlines to meet.
- No more cheques to write.
- No more stamps to buy.
- No more hassle if you forget or are away for a long time.
- You have enough time to check and verify the amount of the bill.
- You can stop using this payment method at any time.
Other payment methods:
- At our cash desks, in cash or by cheque.
- By post, by cheque only.
- By bank transfer from your bank.
- By credit card in your mynexio customer area.
Log in to your myNexio customer area now, and switch to e-billing, 0 paper, 100% environment-friendly!